B&P Cycle and Sports is not responsible for order changes after it has been processed. Once shipped, shipping charges will not be refunded.
All customer-cancelled online orders after payment has been processed, are subject to a 5% processing fee charged via our payment processor, PayPal or Stripe.
To request changes, contact us promptly at 403-272-7141 or [email protected]. While we will do our best to assist, there is no guarantee that changes can be made after payment processing. For detailed terms and conditions, please refer to our General Terms & Conditions.
Shipping price are automatically generated and are based on average shipping rates to Canadian and US destinations. Canadian shipping is $29.95 and US is $39.95. We only provide shipping to Canada and USA locations. All orders shipped outside of Canada are international. All international orders are FINAL SALE, and any duty or brokerage fees is the responsibility of the customers and is not covered by us, B&P Cycle. The average duty charge from Canada to USA is 11% paid by the customer upon pick-up or delivery.
Free shipping is offered to orders over $300 and ONLY within Canada. Free shipping cannot be combined with other discount codes. Bicycles, hockey sticks and oversized boxes are NOT included. Oversized items include but are not limited to, goal pads, hockey sticks, wheel bags and goal bags. These items are subjected to extra shipping charges.
Different Billing & Shipping Addresses: In cases where an order specifies different billing and shipping addresses, B&P Cycle will exclusively ship to the billing address. This measure is implemented to safeguard against fraudulent orders that may have been erroneously approved. Ensuring consistency between billing and shipping information is essential for maintaining the integrity of our transactions. B&P Cycle has the right to refuse any order that has different billing and shipping addresses.
If you use the free shipping code on an item or order not eligible for free shipping, you will be sent a separate invoice for the FULL cost of shipping. It is the customers responsibility to add the proper code with the correct items in the cart.
For more information regarding our shipping policy, please visit: Shipping & Returns.
